Carol Prest is the Registrar and Executive Director of BC Registries and Online Services within Service BC in the Province of British Columbia. Carol is responsible for the Corporate Registry, the Personal Property Registry, Orgbook BC and the BC Online partnership office. As a strong proponent in service leadership, Carol’s positive approach leads to creativity, innovation and collaboration. Carol’s passion for improving the business and citizen experience drives her to continually seek opportunities to enhance services and protect citizen data while improving the integrity of data held within the corporate registry. Carol is currently engaged in building digital trust through partnerships with the Federal Government and a consortium of Canadian banks.